Eligible applicants must complete an employment application, which is available at any HCPL location. 

JOB OBJECTIVE:

Provides friendly, high-quality customer service to Library patrons under the direction of the Lead Library Associate.

QUALIFICATIONS:

1. High school diploma
2. Cooperative attitude and dependability; ability to organize work and exercise good judgment.
3. Personality, attitude, and ability to establish and maintain effective working relationships with the public and staff members in a professional manner.
4. Must be aware of and adhere to library policies.
5. Knowledge of various computer applications
6. Understand the necessity for, and maintain confidentiality of, library users.

ESSENTIAL REQUIREMENTS:

Ability to lift and carry a minimum of 15 lbs.  Average mobility needed.  Ability to stand, walk, reach, hold, carry, bend, stoop, squat, kneel, push and maneuver book carts.

RESPONSIBILITIES AND DUTIES:

• Charges books, magazines, and other library holdings in and out at the circulation desk
• Collects any fees using an automated circulation system and notes the fees paid on the daily cash log
• Reserves and renews books and other materials
• Issue library cards to patrons and determine the appropriate card type to issue. (residential, reciprocal, paid, PLAC)
• Checks materials for damage and reports damage to the Circulation manager or patron services
• Replaces books, magazines and other library holdings on shelves according to numbering and alphabetical sequences
• Empties book and media drops at regular intervals
• Assists patrons in locating materials
• Assists patrons with pay copier if needed
• Operates facsimile machine
• Answers in-house calls and provides routine information or transfers calls
• Assists in assuring accurate library shelving by shelf-reading and
  re-shelving of materials, as needed
• Shifts collections to make room for new materials
• Sorts mail and places items in appropriate mailboxes
• Follows opening and closing procedures
• Performs related work as required
• Attends staff meetings

SKILLS AND ABILITIES:

• Knowledge of library clerical procedures and practices
• Good knowledge of the Dewey Decimal System
• Good ability to understand and follow written and oral instructions
• Good ability to pay attention to detail
• Good ability to establish and maintain effective working relationships with superiors, associates and the general public

OTHER:

1. Cooperating as a team member with the library staff in performing any duties essential to the achievement of the objectives of the library.
2. Doing related work as required.