IT Training & Support Specialist

Website RBR Alliance Inc.

Overview

RBR Alliance, Inc. has been created as a 501(c)3 non-profit corporation that serves as an umbrella organization for, and provides administrative, financial, development, IT and human resources support to Rauch, Inc. and Blue River Services, Inc.

Job Skills / Requirements

This is an RBR Alliance, Inc. position that will conduct training (in person and online) for employees of RBR Alliance, Blue River Services and Rauch, Inc. Troubleshoot and/or diagnose audio, visual, switching and control system when situations arise that are not expected while determining proper solutions. • Provide post training support to answer and solve any additional questions/concerns of the trainees (more detail). • Create and present educational resources such as Quick start guides, power points, and other material to enhance learning. • Perform related IT duties as assigned by supervisor. • Ability to travel between all facilities in Southern Indiana.

Qualifications: • One to two years of related experience and/or training, or equivalent combination of education and experience. • Software systems experience required. • Strong interpersonal relationship skills and experience communicating effectively with clients, vendors, and colleagues. • Ability to speak clearly and persuasively. • Ability to work with adult learners to influence/educate without authority. • Be patient and motivate trainees to achieve high levels of performance. • Ability to effectively communicate and collaborate with small groups of people, in person, online and within the company. • Self-directed and able to work without supervision. • Excellent written, verbal and interpersonal skills. • Keen problem-solving skills, with a passion for successfully solving issues when unexpected problems arise. • A high level of personal accountability and ability to work independently. • Experience with audio visual, IT installation/integration.   Full-time position.


This job reports to the IT Systems ProfessionalThis is a Full-Time position 1st Shift.

Number of Openings for this position: 1

To apply for this job please visit www.joblinkapply.com.

Harrison Co Lifelong Learning
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