Retail Sales Associate

Website Cricket Wireless

Want to join a dynamic wireless company where your ideas and talents really matter? At Cricket, we work hard and have a great time doing it. We’re looking for smart and driven people who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package. We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Job Description:

Every day our Retail Sales Advocate at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
Deliver outstanding service striving to retain and gain customers
Participate in outside sales events or promotions
Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!


Understand customers’ needs and help them discover how our no contract products meet those needs
Possess a competitive spirit and desire to meet and exceed sales goals
Multi-task in a fast paced team environment
Educate and engage customers through product demonstrations
Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete all paperwork completely, accurately, in a timely manner
Ability to operate a personal computer, wireless equipment, copier and fax
Complete all aspects of opening and closing the store in accordance with written procedures
Submit all transaction journals on a daily basis
Assists with inventory maintenance

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