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Workforce Development
Workforce Training Classes
In addition to basic education, Harrison County area residents need skills to enter and advance in a workforce that is increasingly less focused on manufacturing and more service and technology oriented. These training classes are designed to help students obtain work-ready skills and contribute to the local workforce.
- Office Skills Training
This 8-hour class covers the essential skills required to be a successful office assistant.
Class topics include:
- Telephone etiquette and customer relations
- Records management and filing
- Proofreading, punctuation and common errors
- Business letters and memos using Microsoft Word
- Coveted Skills Training
Based on a survey conducted by the Southern Indiana Chamber of Commerce, the workforce skills most coveted by local employers include
effective communication, problem solving, customer service and teamwork. The workshop, conducted by Ivy Tech Community College, includes 10 hours of instruction on these topics.
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